Credit Control Specialist Hybrid
3 days per week in the Colchester office About the Company A global media and information organisation is seeking a Credit Control Specialist to join its finance team. The company operates internationally, producing high?quality content globally.
This is an environment where expertise is valued, ideas are welcomed, and people are supported to reach their full potential.
The Role You will manage a portfolio of customer accounts, ensuring timely payment of outstanding balances and reducing aged debt. The role requires a balance of commercial awareness, strong communication skills and a customer?focused approach.
You’ll be responsible for maintaining excellent relationships, resolving queries efficiently and supporting the wider credit management framework.
Key Responsibilities - Manage a designated ledger of customer accounts and ensure timely debt collection
- Achieve monthly cash collection targets
- Resolve customer queries promptly and minimise aged debt
- Monitor and clear unallocated cash, working with internal teams
- Build strong relationships with internal and external stakeholders
- Assess credit risk and recommend appropriate credit limits or terms
- Provide required documentation to customers to support payment processing (e.g., vendor forms, tax certificates)
What We’re Looking For (Experience) - Strong understanding of credit control processes and best practice
- Experience managing customer accounts, including credit assessments and dispute resolution
- Multi-currency experience
- A recognised credit management qualification is desirable
Skills & Abilities - Excellent written and verbal communication skills
- Strong stakeholder management and relationship?building abilities
- Ability to work collaboratively within a team
- Proficiency with financial/accounting systems (SAP preferred)
- Confident user of Excel, Word and Outlook
Working Pattern This role follows a hybrid model. You’ll work
three days per week in the Colchester office, with flexibility to work from home on other days. Candidates should live within a reasonable commuting distance.
