A senior leadership position within a scaling healthcare business that is PE backed, responsible for shaping and delivering the organisation’s digital strategy across a large, multi-site setting. The role oversees infrastructure, applications, integrations, and service operations, ensuring technology drives measurable improvements in quality, workforce, finance, and growth. It requires balancing strategic vision with hands-on delivery, working closely with executives, operational leaders, and external partners.
Key Responsibilities - Digital Strategy: Define and implement a multi-year roadmap covering infrastructure, workplace tools, applications, and integrations.
- Infrastructure: working closely with a MSP to oversee networks, connectivity, devices, and telephony to ensure resilience, capacity, and security.
- Applications: Lead the portfolio of digital systems, driving adoption, usability, and integration for improved efficiency and compliance.
- Service Improvement: Partner with operational leaders to redesign processes, digitise workflows, and deliver measurable benefits.
- Vendor Management: Manage outsourced providers, contracts, SLAs, and procurement to ensure value for money.
- Governance & Delivery: Run portfolio management, change control, and benefits tracking across programmes.
- Cybersecurity & Compliance: Embed secure-by-design principles, manage third-party assurance, and report on risk posture.
- Growth Enablement: Ensure digital readiness for new sites, acquisitions, and property developments.
- Leadership: Act as a trusted partner to the Board and frontline leaders, role-modelling organisational values.
Person Specification Skills & Competencies - Strategic digital leadership with strong governance and delivery focus.
- Expertise in infrastructure, connectivity, and device lifecycle in multi-site organisations.
- Experience with enterprise applications.
- Strong vendor and contract management skills.
- Skilled in programme delivery and organisational change.
- Knowledge of cybersecurity, risk, and regulatory requirements.
- Excellent communicator, credible with executives and trusted by operational teams.
Qualifications & Experience - Must have experience working in a multi-site organisation (above 30 sites)
- Significant experience leading digital transformation at scale in multi-site environments.
- Proven track record in vendor/outsourced provider management (MSP) and procurement.
- Budget ownership and commercial leadership experience.
- Hands-on leadership of application portfolios, integrations, and change.
- Sector experience in healthcare desirable.
