Reporting into the Cash Applications Team leader, the purpose of this role is to ensure the timely and accurate allocation of monies to customer accounts within the division. This role requires excellent communication, and meticulous attention to detail.
Key Responsibilities
- Process and reconcile bank and credit card payments daily in SAP against customer accounts in line with agreed key performance metrics.
- Processing of cheque payments
- Prepare bank reconciliations for bank accounts controlled by the business
- Investigation and resolution of all reconciling items identified in the bank reconciliation process.
- Prepare reconciliations for credit card balance sheet accounts where applicable.
- Prepare reporting on cash movements to assist cash-flow analysis where applicable.
- Investigation and resolution of unidentified and unapplied payments
- Dealing with audit queries as required
- Liaison with internal and external customers and resolving any cash application related queries.
- Support other Adhoc month end activities where required.
- Contribute to process and controls improvements.
- Where required, support systems changes, upgrades, testing etc.
- Strong collaboration with:
- Credit Control Team
- R2R T&F Finance team
- Customer Services & Sales, Royalties Team and other key internal contacts
- Customers
Skills & Abilities
- Experience of cash applications in a high volume, multi-currency environment
- Experience with O2C processes, showing an understanding of how effective cash application supports cash collection, finance operations, and overall customer satisfaction.
- Experience of ERP systems, SAP preferred.
- Advanced Excel knowledge
- Able to demonstrate effective approach to problem solving.
- Excellent levels of written and verbal communications resulting in effective stakeholder management for the Cash Applications area.
- Positive and proactive mindset
